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SCOM tops PTA mobile quality survey in AJK, GB

Digital Pakistan and 247news.com.pk reported that the state-run operator led the Pakistan Telecommunication Authority survey of network quality in the two territories.

Skardu Times desk1 min read

The Special Communications Organization (SCOM) led the Pakistan Telecommunication Authority's mobile network quality survey in Azad Jammu and Kashmir and Gilgit-Baltistan, according to Digital Pakistan and 247news.com.pk.

Both outlets carried the result on Monday. Digital Pakistan wrote that the PTA survey showed SCOM leads network quality in AJK and GB, while 247news.com.pk carried the same finding. Neither report included detailed figures for call drop rates, data speeds or coverage percentages, and neither listed the rankings of other mobile operators in the two territories nor the period over which the survey was conducted.

SCOM is the state-run operator licensed to provide telecom services in Azad Jammu and Kashmir and Gilgit-Baltistan. Other national mobile operators also offer services in parts of both territories, but SCOM holds the primary licence for the regions. The PTA regularly assesses mobile network performance across Pakistan, measuring indicators such as call quality, data speeds and network coverage. The regulator uses these surveys to identify gaps in service quality and to push operators to invest in infrastructure, particularly in areas where coverage remains weak.

Mobile connectivity in Gilgit-Baltistan and Azad Kashmir is often constrained by mountainous terrain, remote valleys and dispersed settlements, making such surveys closely watched by residents and local businesses. For readers in Baltistan, where mobile and data services are essential for banking, education and weather information, the ranking is a practical indicator of which operator to choose where more than one is available. The result gives a concrete signal about which network performed best in the most recent PTA assessment, though the two reports did not break down results by district, tehsil or city.

The PTA had not posted the full survey on its website at the time of filing, and SCOM did not immediately issue a statement. Further details, including sample size, drive-test routes and methodology, were not available in the two reports.